Computer Concept & Systems Sdn Bhd
Your IT solution provider
Manage and maintain of hosting account services
  • Will keep track of the expire date and remind customer to renew their domain name and web hosting account via email and phone call 1 month in advance
  • Help customer to renew their domain name and web hosting account
  • Will log in and check the web space and bandwidth monthly once and advice customer to upgrade if necessary
  • Will also report directly to the server farm if any issue found and follow up with the server farm until the problem is solve
  • Adding and removing email account (must not be more then 30 user)
  • Resetting password for email account
  • Investigating of email issue when customer face problem (support via email)
  • This service fee exclude the domain name or web hosting renewal fee
  • RM600 per year

    Computer Servicing
  • Repairing, maintenance and PC troubleshooting.
  • Operating System: Windows 95/98/ME/XP/Vista/Windows 7 troubleshooting and installation.
  • Setup or install wireless networking.
  • Internet or modem setup.
  • Printer installation or setup
  • Basic computer training.
  • Remove virus and install anti-virus.
  • Download software and driver for hardware (webcam, graphic card, sound card and etc).
  • RM50 if you bring your PC or notebook to our office.
  • RM80 if you prefer us to visit your house or office (limited to Penang Island only).
  • Note: Please get your original software CD ready if you want us to help you install, we do not provide pirated software installation.

    Broadband Internet On-Site Survey
  • We can do a actual site survey with the Yes Broadband at your location within Penang Island
  • You can test the speed using your iPad 1, iPad 2 or iPad 3 or notebook with Wifi access
  • Understanding your needs and propose you with the package that is suitable for your needs
  • It could be either U-Mobile, Yes, Digi, Celcom or Maxis depending on your needs
  • Comparing the difference between ISP and package to work out the lowest running cost
  • Maximum: 2 hours per visit
  • Our fee will be RM300 per trip